April 2017 Mortgage Market Share Report

May 8, 2017

On May 10^th, we are making a change to how our closing and client services groups are organized. I?m excited about it. I believe the changes will allow our team to provide an even better closing experience to you and your clients while at the same time offering our team members a chance to grow.

We will continue to have two closing teams.

Our ?Green? Team includes Rebecca Spencer, Real Estate Closer, Amy Thomas, Closing Processor and Willow Spencer Transaction Coordinator.

Our ?Purple? Team includes Sarah Doering, Jackie Warren and April Saft. Jackie will be Sarah?s Closing Processor and April, her Transaction Coordinator.

Sarah is now managing the workflow and timelines for both teams in addition to her closing role.

Rose Henry will be joining Mike Duncan?s Client Services team with, Lori Manville, Kathy Shipley and Gloria Britton. Rose will still be conducting closings when Sarah and Rebecca are already assigned a closing. Rose will also add a level of experience to Mike?s team that we think will be most helpful to our clients.

For transactions that we currently have in process, we?ll update you via email with your new closing contacts over the next week or so.? Let us know if you have any questions or need any clarification.

In April our team helped 357 people buy, sell or refinance their properties. The closing team provided seller side closing statements three or more days prior to closing 74% of the time and two or more days 96% of the time. The title team produced new Monroe County title commitments in an average time of 4.6 days.

~ John Bethell